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WE INVITE YOU TO GIVEFEEDBACK
We warmly welcome any feedback you may have on the sustainability report to help us to develop our report and sustainability work even further. Please contact NCAB Group’s Sustainability Manager, Anna Lothsson: anna.lesson ncabgroup.com.
PCBs for demanding customers
PCBS - SMALL BUT CRITCAL
All electronic products contain a printed circuit board (PCB). The car you drive, the train you travel on or the ECG system that monitors your heart. We believe that the best PCB solutions can only be developed through dialogue with our customers and their customers. It all starts with the design, the right specifications
and in choosing the right manufacturing partner. Our solution also includes efficient logistics, on-time deliveries and that the entire manufacturing process is conducted in a manner that fulfils our customers’ and, not least, NCAB’s sustainability requirements.
TECHNOLOGY TRENDS
Several technology trends are today driving the applications in which PCBs are used. Internet of Things (IoT) and artificial
intelligence (AI), in combination with the development of 5G sys- tems, open up connectivity and communication between devices and things on a whole new level. With the component industry following similar trends, PCBs have to be adapted to changing requirements. The complexity of PCBs will continue to grow while devices get smaller. Technology looked upon as cutting edge today, will become standard tomorrow. In this transition, NCAB is keeping a close eye on the customers’ demands and the factories’ development plans.
INTEGRATED PCB PRODUCTION
We call our production method integrated PCB production, which
in practice means that we work closely with both our customers and our factories. We do not own our factories, but we “own”
what is most important: the relationship and process with both customer and factory. We create optimum and flexible production conditions through our strong purchasing power and expertise in PCB production.
GLOBAL AND GROWING COMPANY
The NCAB Group is a truly global organization, with offices around the world. Our headquarters are in Sundbyberg, Stockholm, Sweden. Growth is a priority for us; sustainable growth, together with our customers as we enter new markets. Growing sustainably with profit is an integral part of securing and developing our long- term business. In 2021, we acquired Prevent PCB (Italy), sas- electronics (Germany), RedBoard Circuits (USA), Elmatica (Nor- way), and META Leiterplatten (Germany). These acquisitions will strengthen our market position in Europe and US even further.
OUR VALUES
We work in accordance with our company values:
Quality First
Strong Relationships Full Responsibility
Our new strategy takes us to the next level
Climate change, resource scarcity, and the need for social safeguards along the supply chain have led to sustainability becoming a global priority.
Stakeholders, as well as policymakers, are increasingly focusing on sustainability performance.
NEW STRATEGY RAISES THE BAR
At the end of the year, we updated our group sustainability strategy.
While social responsibility in the supply chain has long been a top priority for us, environmental performance such as energy and resource efficiency, as well as reduction of greenhouse gas emissions are areas that will be subject to increasing focus going
forward. Broadening our sustainability strategy will ensure that our sustainability performance improves and meets our vision, as well as the expectations of our stakeholders.
While we are on track to meeting many of our sustainability targets, others remain a challenge, particularly in areas such as materials, waste management and transportation where we need industry collaborations. Working closely with customers and being involved from the very beginning of their projects, we can add significant value to the PCB solutions.
REDUCING CLIMATE IMPACT
To ensure that we focus our efforts on activities that make a real difference, we have identified and calculated the greenhouse gas emissions linked to our business throughout the value chain. Now that we have a clear picture over our climate impact, we are in a position where we can prioritize and take actions to reduce our most severe impacts and set emission reduction targets in line with the 1.5-degree target of the Paris Agreement. This will also enable us to present data to our customers and to be more transparent in our offering.
HIGHLY ENGAGED EMPLOYEES
Our success would not have been possible without the dedication of our highly engaged and competent employees. We are making pro- gress in our sustainability work thanks to the commitment and hard work from everyone in the organization, and for this I am sincerely grateful. Despite the challenges posed by the pandemic, we con- tinued to meet customer expectations, receiving high scores in the customer survey, as well as in our employee engagement survey.
Now, we are looking forward to continuing our sustainability journey together with our production partners and customers. We are committed to offering competitive, high quality and techni- cally advanced PCBs, which are sustainably produced and thus making us the natural choice for collaboration.
We take on ourchallenges
The world is currently facing many and deep humanitarian, geo-political and environmental challenges. In Europe, the Russian invasion and war
in Ukraine is causing enormous human suffering. Our view, is that businesses do have an important role in shaping society. Acting responsibly, in line with the values of our different stakeholders, including owners, employees, suppliers and customers and with a long-term perspective of our financial develop-
ment, is the only way we can be a truly sustainable business. We are committed to continue focusing on social and environ- mental sustainability, even when times are difficult. And we firmly believe that the actions we take in these areas are vital for the successful development of NCAB.
The latest IPCC report is a clear call to act against climate change, reminding us once again of the urgency and magni- tude of the challenge. We need to be clear on where we can have meaningful impact and how we should prioritize. We need to start with actions that lead to the largest improvements. I
am convinced that the efforts NCAB is making to gain deeper knowledge about our climate impact throughout the value chain will pay off. We will get a clearer picture of where our footprint is greatest, and we can also support customers with important data. As a sustainability leader in our part of the industry, it is our responsibility to get the numbers right. Information to stake- holders needs to be trustworthy.
Looking forward, we will seek collaboration already in the de- sign phase with customers and suppliers who are frontrunners. Innovation and partnerships are key to find new solutions. Let us remember that PCBs are an essential part in every electronic product. We should not lose any opportunities to reduce our climate footprint and improve resource efficiency at the same time as we build a stronger NCAB.
Sustainable business
– a value chain approach
Our focus is on creating value for our stakeholders and taking responsibility throughout our value chain. This approach helps us to identify opportunities to drive positive change and minimize negative impact.
Sustainability strategy and goals
NCAB’s sustainability strategy defines our long-term goals and actions to meet stakeholder expectations. With clear priorities it guides our sustainability work in the right direction.
We are committed to drive positive changes throughout the val- ue chain together with our customers and production partners. Having a value chain approach to sustainability, our strategy helps us to understand what we must do to reduce negative impact and accelerate positive change.
MOST MATERIAL SUSTAINABILITY TOPICS
To ensure that our sustainability strategy addresses the material topics that are most relevant to our business and stakeholders, we identify and assess our impacts through a materiality assess-
ment process. The latest one was carried out in autumn 2021. Listening to our stakeholders is crucial when identifying our focus areas. Topics that stakeholders considered being most material are presented on page 27. The most significant chang- es in 2021 compared with the previous materiality assessment are the increased importance of climate change, circularity, and sustainable products.
NCAB’s most material sustainability topics are presented as focus areas in NCABs sustainability strategy (see page 10). For each focus area, NCAB will set long-term objectives, KPIs and
performance targets. The sustainability strategy was reviewed and approved by NCAB’s management team and board in February 2022.
In this report, targets and descriptions can be found for most focus areas. However, as waste management, business travel and sustainable product offerings are newly added focus areas in the updated strategy, there is no performance information for these areas in this report.
CLIMATE ACTIONS IN FOCUS
Climate change is an urgent long-term global challenge and NCAB has a responsibility to manage topics related to climate impact. In close collaboration with our customers and suppliers, we aim to reduce greenhouse gas emissions in line with the 1.5 degree target of the Paris Agreement. Our value chain approach helps us to identify emissions in NCAB’s own operations as
well as in our supply chain. Key areas of importance to reduce climate impact are energy usage in our main factories and NCAB’s facilities, transportation, and business travel. In 2021, we mapped emissions throughout our value chain to be able to prioritize actions and track yearly progress. We calculated emissions in both NCABs own operation (scope 1 and 2) and in our value chain (scope 3) in accordance with the Greenhouse Gas (GHG) Protocol, Corporate Standard. Next, we are aiming to use this base year calculations of 2021 to set emission reduction targets in line with the 1.5 degree target of the Paris Agreement.
More information about our emissions (scope 1, 2, 3) on page 23.
ENVIRONMENTAL AND SOCIAL GOALS
Because production of PCBs is outsourced, a responsible supply chain is highly important to us. By requiring sustaina- ble practices along our supply chain, we promote responsible management, safe working environment for factory workers and adherence to human rights & labour rights. But to deliver on our vision, we are also focusing more on our own as well as suppli- ers’ environmental performance in the coming years.
NCAB GROUP SUSTAINABILITY STRATEGY 2022-2026
Together with our suppliers and customers we want to create a more sustainable industry with growth and profitability for all.
We believe that strong relationships and transparency are key to achieving this.
SUPPLIERS
Take full responsibility throughout supply chain
Human rights & Labour rights Health & Safety
Energy efficiency & Renewable energy Resource efficiency
Waste management Climate impact
Zero human rights violations
Full compliance of human rights legislation and NCAB Code of Conduct Zero high consequence work-related injuries
Increase energy efficiency in PCB production Renewable energy in PCB production
Environmentally appropriate material used in production and in products. Increased circularity
Reduce total GHG-emissions (scope 1-3) in accordance with the
1.5 degree target of the Paris Agreement.
NCAB
Attract, engage and develop the best people
Wellbeing & Work-life balance Equal opportunities for everyone
Employee satisfaction and engagement
Top scores in employee satisfaction and engagement
NCAB recognized as the most attractive employer within the electronics industry
Reduce emissions from company cars and business travel Renewable energy in offices and internal warehouses
Reduce total GHG-emissions (scope 1-3) in accordance with the
1.5 degree target of the Paris Agreement.
Robust risk management and governance, including all relevant categories of risks.
CUSTOMERS
Steer the sector in a green direction
Sustainable product development Sustainable product offering Transportation
Climate impact
Leadership in sustainable PCBs
Increased awareness of sustainable PCBs among customers Customers choose environmentally-friendly transportation alternatives Reduce total GHG-emissions (scope 1-3) in accordance with the
1.5 degree target of the Paris Agreement.
SUSTAINABLE DEVELOPMENT GOALS
NCAB’s sustainability strategy is linked to the Sustainable Development Goals (SDGs), with the main contribution being to 8 out of the 17 goals (see page 12). In the strategy we illustrate how our prioritized sustainability areas from our materiality analysis is connected to the SDGs. The Global Goals, and its targets, serves as an important guide to develop our business in line with the direction the world needs to go to build a better future for everyone. For a full picture of the SDGs, please visit https://sdgs.un.org/.
SUSTAINABILITY GOVERNANCE
The sustainability strategy is governed by the NCAB Group management team, with a clear division of responsibility for the different focus areas. The Group Sustainability Manager is responsible for driving the overall sustainability work, such as sustainability strategy, policies and goals.
Working in a responsible and sustainable way is a responsi- bility that all our employees take on. Sustainability is integrated into our business model and processes, with each process owner responsible for activities and for reporting on the progress made towards achieving their set goals. Sustainability performance is monitored monthly and discussed at
management team meetings.
NCAB’s COO is responsible for the quality management system, while NCAB Group, as well as contracted factories, are ISO 9001 and ISO 14001 certified to ensure all our processes are unified and of the highest quality. NCAB’s sustainability work is also based on ISO 26000, an international standard that pro- vides guidance on how businesses may operate in a sustainable way. Read more at: www.iso.org. NCAB issues a social responsi- bility self-declaration, including external verification audits every third year.
At Board level, the Chairman is responsible for ensuring that sustainability is on the agenda. Since sustainability is an integral part of NCABs business, sustainability matters are discussed continuously at Board meetings.
RISK IDENTIFICATION AND ASSESSMENT
Our approach to risk management has provided NCAB with a system that allows us to identify and understand emerging and existing risks, and to prioritize on the basis of existing actions and the impact of the risk. This approach enables us to focus on the highest risks. The risk management process also forms part of our preparations for the annual business plan. This includes an analy- sis of trends, business opportunities, and risks at local company and Group level (SWOT). The aim is to enable us to anticipate and rapidly respond to any changes in societal, environmental and legislative demands. Each process owner is responsible for the ongoing evaluation, development and implementation of risk control methods and processes. The highest risks identified within each of NCAB’s focus areas are presented in the table above.
NCAB’S SUPPLY CHAIN IN BRIEF
The factories we cooperate with are listed in our Preferred Supplier List (PSL). We divide them into Main, Spot and Special Project factories. 73%* of our total spend is on the main fac- tories that are located in China (20), in Europe (4), and in the USA (1). Since the highest risks, but also our strongest impact is in the main factories in China, these are the ones we focus on in our sustainability work. The 20 main factories in China include 29 NCAB approved manufacturing sites.
OUR RESPONSIBILITY AS A GLOBAL COMPANY
NCAB Group is a global producer of printed circuit boards.
Our vision is to be “The number 1 PCB producer wherever we are”. This means that we must apply a responsible approach in everything we do; socially, environmentally and ethically, and we expect that our suppliers also do that. We support the Principles
of the UN Global Compact as well as the UN Guiding Principles on Business and Human Rights (UNGP). Our commitment
to respect human rights and to prevent and mitigate negative environmental impacts is defined in our Sustainability policy and Code of Conduct for Suppliers.
Our approach to sourcing minerals and metals is in line with the Responsible Minerals Initiative (RMI), including the OECD Due Diligence Guidance for Responsible Supply Chains of Miner- als from Conflict-Affected and High-Risk Areas. In addition to tin, tantalum, tungsten and gold, cobalt has been added to the list of minerals for which NCAB requests information from suppliers.
The most significant risks in our main factories in China are pri- marily related to occupational health & safety (especially handling of chemicals), human rights & labour rights, and environmental impact. These risks have been identified during our audits and in dialogue with factory workers and factory management.
HIGH DEMANDS IN THE QUALIFICATION PROCESS
We work with our production partners in long-term partnerships and put high demands on them. To be qualified as a main factory, listed on NCAB’s Preferred Supplier List (PSL), factories must:
Sign and comply with our Code of Conduct for Suppliers, which is aligned with the Responsible Business Alliance (RBA) requirements.
Pass our quality and sustainability audits
Be ISO 9001 certified (quality management system)
Be ISO 14001 certified (environmental management system)
Report on conflict minerals and cobalt according to the frame- works provided by the Responsible Minerals Initiative (RMI)
and follow the Responsible Minerals Assurance Process (RMAP)
Follow legislation covering raw material content (RoHS, REACH, TSCA, and California Proposition 65)
Comply with local regulations covering social compliance and environmental impact
In 2021, two new factories passed NCABs sustainability audits in the approval process and were approved as Main factories and added to the Preferred Supplier List (PSL).
REGULAR AUDITS IN MAIN FACTORIES
To continuously improve sustainability performance, NCAB con- ducts audits in the Chinese main factories on a regular basis on site. The actual and potential impact of our production partners are assessed within the parameters of human rights, working conditions, health and safety, environment, and business ethics. All factories must have management systems in place to ensure continuous improvements in these areas.
Sustainability audits of all main factories in China are conduct- ed every other year. In between those periods, follow-up audits on specific improvement areas are carried out. Conducting regular audits enables us to get a clear picture of factories sustainabil-
ity performance and clarifies what we need to focus on in each factory. In 2021 we conducted 11 full scope audits, (whereof 2 in potential factories, i.e. those undergoing the NCAB approval pro- cess), and 10 follow-up audits. Read more about how we conduct our audits on page 16.
HIGH DEMANDS IN THE QUALIFICATION PROCESS
We work with our production partners in long-term partnerships and put high demands on them. To be qualified as a main factory, listed on NCAB’s Preferred Supplier List (PSL), factories must:
Sign and comply with our Code of Conduct for Suppliers, which is aligned with the Responsible Business Alliance (RBA) requirements.
Pass our quality and sustainability audits
Be ISO 9001 certified (quality management system)
Be ISO 14001 certified (environmental management system)
Report on conflict minerals and cobalt according to the frame- works provided by the Responsible Minerals Initiative (RMI)
and follow the Responsible Minerals Assurance Process (RMAP)
Follow legislation covering raw material content (RoHS, REACH, TSCA, and California Proposition 65)
Comply with local regulations covering social compliance and environmental impact
In 2021, two new factories passed NCABs sustainability audits in the approval process and were approved as Main factories and added to the Preferred Supplier List (PSL).
RISK ASSESSMENT AND KEY FINDINGS
Occupational Health & Safety
Everyone has the right to a safe workplace. In our sustainability audits, we thoroughly review how chemicals are stored in factories and used in production. Common areas that we address include personal protection equipment (PPE), training on how emergency leakages can be prevented and handled. We check the installations of illuminated evacuation signs, fire alarms and equipment, as well as fire drills and first aid preparedness.
Despite the many improvements that have been made within Health and Safety, this is an area where key findings are still being identified related to for example occupational health checks, incor- rect use of personal protective equipment (PPE), missing emergen- cy exits, evacuations signs and lack of fire-fighting equipment.
Human rights & Labour rights
The most relevant human rights risks assessed in our audit pro- cesses are related to wages and benefits, working hours, discrim- ination, youth and child labour, occupational health and safety, sourcing of raw materials, freedom of association and forced labour. Going forward, we will expand our risk-analysis to identify salient human rights risks beyond our first tier of suppliers. We aim to align our risk-processes with the UN Guiding Principles for Business and Human Rights (UNGP).
Within human rights & labour rights, many factories still lack solutions to handle overtime work. Even among those factories that have secured minimum wages, provide overtime payments, annual vacation and insurance payments, there is still room for improve- ments in factory processes and management systems.
Conflict-free minerals
NCAB is committed to only use conflict-free minerals. The 3TG minerals (tin, tantalum, tungsten and gold) as well as cobalt must not be linked to violence and human rights abuses in conflict areas. Tin and gold are metals frequently used in the production of PCBs. Cobalt is sometimes used when plated gold is specified. We require our factories to work exclusively with smelters that are compliant with the Responsible Minerals Initiative (RMI). We train our factories in how to apply the RMI audit scheme to control their supply chain. The supply chain is reviewed at least once a year, and when NCAB check routines and documentation on site in the audits.
Environmental responsibility
NCAB sets environmental requirements for production partners that cover handling of waste water and emissions to air, checking compliance to local law and that valid discharge permits are in place, handling of chemicals, and waste management. Waste pre- vention and waste handling are core topics during factory audits.
We measure and compare the factories’ monthly yields against their targets in the production process. Deviations are followed-up through factory meetings, where among other things, meas-
ures for improvements are discussed. We also engage with our customers at an early stage to optimize the PCB design in order to reduce the amount of scrap, materials, chemicals and energy used in the manufacturing process. We are not reporting on waste this year as the information is either incomplete or unavailable for us. Going forward, we will be focusing more on this topic.
SUMMARY OF AUDIT FINDINGS
The main areas regarding non-compliance for the 2019-2021 are:
Occupational Health & Safety: missing personal protective equipment (PPE) control and insufficient occupational health examination control.
Human rights & Labour rights: exceeding working hours and lack of overtime compensation and insufficient social insurance for employees.
Environmental responsibility: insufficient non-hazardous waste control and insufficient chemical management.
Management systems: absence of policies and insufficient internal follow-up and internal audits.
No critical findings were recorded in any audit in 2021. We have not found any evidence of child labour in our audits, nor have we faced any cases of forced labour. Major part of non-compliance are related to the absence of policies and insufficient management systems to control risks. For detailed information on key findings and improvements see pages 25-26.
FOLLOWING UP PROGRESS
We regularly follow up if progress has been made in factories on specific issues that we’ve found in audits. Critical findings are followed up as soon as possible and major finding within six months. When non-conformances are found, a corrective action plan is agreed upon with the factory within two weeks after audit. NCAB conducted 10 follow-up audits in 2021.
ENGAGEMENT BEYOND AUDITS
We want to work together with our production partners and share knowledge to reduce cases of non-conformances and improve their sustainability performance. We aim to have a long- term and trustful relationship with our factories and emphasize
and support on developing the skills and competencies of factory employees responsible for social compliance, health and safety. We also ensure these topics are part of the workers’ annual internal training plan.
Climate report
NCAB’s ambition is to reduce the climate impact of its own operations as well as emissions in the supply chain. This is the first time NCAB measures emissions covering all three scopes (1-3) according to the GHG protocol standard. Data collected and included in calculations are described below, and where data were not yet available NCAB will continue to work to get this data ready during 2022.
NCAB’s reported emissions are quantified based on the methodology of the Greenhouse Gas (GHG) Protocol, Corpo- rate Standard. In 2021, calculations of NCAB’s emissions in its own operation (scope 1 and 2) corresponded to 565 tonnes CO2e and in the supply chain (scope 3) 91 839 tonnes CO2e (see which emissions are included in scope 3 below). The calculations of emissions are based on data collection from
internal sources (19 different functions within NCAB Group local companies and Factory Management team). External data has come from sources such as production partners who provided data on energy consumption within the PCB manufacturing, and logistic partners who provided information about transportation. Whenever possible, primary data sources have been used.
When specific data hasn’t been available, screening calculations of emissions have been done based on standard estimates.
SCOPE 1 includes direct emissions from own operations. For NCAB, this means GHG emissions from fuel used in company cars. Data was collected on Diesel, Petrol and HVO company cars. Calculation emissions for company cars in scope 1 are based on estimated fuel consumption and emission factors for petrol- and diesel driven cars.
SCOPE 2 includes emissions from indirect energy from electric- ity and heat purchased and used in NCAB offices and internal warehouses. Local NCAB companies were asked to account for the purchased electricity, district heating or other heating source used in NCAB offices and owned warehouses. The emissions
were calculated based on emission factors for each country (source: UNFCCC*) where offices and internal warehouses are located. The type of the purchased energy was also taken into account, meaning that contracts for renewable energy were included in the calculations. This led to a lower climate impact figure being obtained. Heating for two of our offices come from the combustion of natural gas, as part of heating of the building where offices are leased.
Non-renewable electricity: The climate impact of purchased non-renewable electricity was calculated by multiplying the kWh of purchased electricity with the emission factor for the energy mix in each country (source: UNFCCC*).
100% Renewable: The climate impact of purchased 100 % renewable electricity was calculated by multiplying the kWh of purchased electricity with the emission factor from the EPD
(Environmental Product Declaration) standard of Swedish hydro- power from Vattenfall. This EPD was used to represent 100 % renewable energy.
SCOPE 3 includes data representing the manufacturing of PCBs, transportation and business travels. The energy con- sumed in the manufacture of the PCBs represents the largest part of the greenhouse gas emissions in scope 3. The energy consumed in manufacturing was collected directly from the main factories in China, covering 77% of NCAB’s total spend in China. The data was extrapolated to cover 100% of manufactur- ing in China, which stands for 89% of NCAB’s total spend. GHG emissions calculations were based on estimated country emission
factors (source: UNFCCC*). Data from PCB manufacturers in Europe, Taiwan, USA are to be included during 2022.
Transportation of the PCBs stands for the second largest emissions. The scope of the calculations covers transportation of PCBs from Hong Kong to Europe and USA sourced by NCAB. Transportation between local warehouses and customer, “last mile”, were not included in the calculations. The majority of
the reported emissions from transportation are based on data reported by logistic service providers, with a smaller part being estimated.
In 2021 we didn’t include the following in the scope 3 calcula- tions: waste, emissions from mining and production of raw mate- rials that are sourced and used in the manufacturing, emissions from the use of sold PCBs, and emissions from the end-of-life processing of sold PCBs. Due to lack of data, we are not able to report the amount of emissions from these sources 2021.
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